Dealership Development
Sales Department
GP’s sales department training is designed to help your sales personnel improve
their skills, increase sales, and boost customer satisfaction. Our sales department
program includes the following training services:
- Product training—In-store product presentations that provide
sales personnel with detailed product information.
- Product events—Experiential events away from the dealership
to give sales personnel first-hand experience with your product.
- Customer satisfaction and retention training—Training that
ensures your entire team, from clerk to manager, understands each customers’
worth to your dealership, knows how to improve satisfaction, and demonstrates the
attitudes and skills required to maintain customer loyalty.
- Competitive comparisons—Product competitive comparisons
can be presented in-person at the dealership, at off-site driving events, or as
print-based materials.
- Walk-around training—Events that showcase your product
and teach sales personnel how to talk to the customer while showing all of the product
features.
- Product brochures—Informational materials that can be delivered
directly to the dealership, distributed at off-site events, or can be made available
via the Web.
Contact us today to learn more about GP’s sales department training: